Meet our team
Sylwia Koleszka
CEO Selvoy
Sylwia Koleszka
CEO Selvoy
15 years of professional experience – working for banking, call/contact center, e-commerce and sales companies. Graduate of four universities: Jagiellonian University, Collegium Humanum – Main School of Management, College of Europe, Bogdan Janski Academy. She completed MBA studies, psychology in business, international coaching and sociology. Coach, trainer, AC/DC assessor, MaxieDisc business consultant. As a coach, she helps to improve development and managerial competencies, leading the Academy of Leadership, Academy of Managerial Competencies.
10 years of fascination with the human brain, neurosales, neuromarketing and neuroleadership. 5 years of extreme fascination with quantum physics, subconscious and superconscious. Advocate of systemic approach to organization, systemic settings in coaching and business.
Meet our team
Our stories
I learned a lot and proved that you can sell ice to Eskimos, have
fun at the same time, and also earn a lot of money.
After returning from a longer vacation, I was looking for a company that would allow me to reconcile my private life and caring for an unruly pet with my professional life. Initially, without any experience, I took the position of a sales specialist. I have fond memories of this stage due to the work with great people and my personal development. I learned a lot and proved that you can sell ice to Eskimos, have fun at the same time, and also earn a lot of money. The experience that I gained guaranteed me, initially, a promotion to the position of a Trainer, and then a Leader taking care of the largest inbound campaign on the Polish market. Cooperation on this project has resulted in and allowed me to take care of a new Croatian team.
The fact that I do not speak the language was no obstacle. I used the knowledge of the English language and modern technologies and merged the team. I work with Croatians to this day and if someone still thinks that the slogan “development path” appears only during the introductory training, I can honestly say otherwise.
Thanks to the help of more experienced colleagues, my work became my passion every week.
I started my adventure in Selvoy in August 2018 as a sales specialist on the Portuguese market. Although I had no professional experience directly related to telephone sales before, thanks to internal training and the support of my superiors, I quicklyunderstood that this was an area in which I would like to develop in the long term. After about 8 months, I received an offer of promotion to the position of Junior Team Leader of the Spanish and Portuguese markets. I took up the challenge without thinking. Lots of new duties, new challenges, learning new skills essential for the TL position – thanks to the help of more experienced colleagues, my work became my passion every week.
In August 2020, I was promoted to the position of Team Leader and I have already led teams in the Brazilian, Mexican, Spanish and Portuguese markets. I can recommend work in Selvoy with a clear conscience to anyone, regardless of whether someone wants to develop as a salesperson or a Trainer / Team Leader.
The project I was about to do was temporary, but I got to know the team and ... stayed.
I have been cooperating with Selvoy since 2018. The project I was about to do was temporary, but I got to know the team and … stayed. Using the experience in project management that I gained in my several years of work in the Call Center industry, I built teams on the Czech and Romanian market from scratch. Before joining Selvoy, I completed numerous projects focused on sales, customer needs and experiences, as well as increasing revenues and optimizing costs.
I am a sociologist by profession. That is why I am driven by working with large, culturally and generational diverse teams, as well as building structures, promotion paths, tailored to the profile and needs of both employees and organizations.
To sum up, my whole adventure consists of three words: people, development and surprises.
My career at Selvoy will not be similar to any of the others. I could even say that it is unique. I started working at the end of July 2019 as an Office Assistant. I dealt with our beautiful office and widely understood administration. Every day I took care of our employees and had my hands full, sometimes quite unusual (which is a topic for a completely different, incredibly interesting story). Selvoy put a lot of emphasis on my development and after a few months of work I was promoted to the position of
Office Coordinator. The real revolution, however, was yet to come. In April 2021, I was offered the position of Team Leader of the Operational Team in the Back Office. I didn’t think long, although now I can admit that at the beginning I was terrified of the change, the number of duties and responsibilities. It turned out that despite all my doubts, I have a wonderful team, the work is more than interesting and I just feel good in it.
And when I started to get used to the new reality (and there was really a lot to do), I was offered the position of a manager of the entire Back Office department. So I am currently responsible for two teams: Back Office Operations and Customer Service, and for countless processes. To sum up, my whole adventure consists of three words: people, development and surprises.
Join us
Join us
Selvoy is more than a workplace. It’s a community where you can spread your wings. We are always looking for talented people.
Do you want to join us? Check our career site!
